Refund Policy

Integrity Collective – Refund Policy

Integrity Collective produces custom commissioned work created specifically for each client.

Custom Projects

Because commissioned artwork is created according to each client’s individual request, projects are generally non-refundable once work has begun.

Project Cancellation

If a project must be cancelled before work has started, please contact us as soon as possible. Requests will be reviewed on a case-by-case basis.

Shipping Damage

If a physical item arrives damaged during shipment, please contact us within a reasonable time after delivery and include photographs of the damage. In such cases, the item may be eligible for replacement or refund, depending on the circumstances.

Contact

For questions regarding your project or order:

info@integritycollective.ca